To place an order in our online shop, just browse through the site until you find the products that interest you. Choose the products colour and size that you'd like to buy and click the 'Add to basket' button. A new window will open; here you can confirm and continue shopping, confirm and go to payment or to remove the product from your basket, if you made a mistake.

If you have chosen to keep shopping, you can, at any time, check your basket content by clicking 'My Basket' at the top of each page, and/or proceed to check-out from there.

Your order will be dealt with within 24 hours of reception, from Monday to Friday, except in case of stock problems as aforementioned. Once we receive an order, we'll first remove it from our stock, and then we check it for manufacturer errors, pack it securely and send it to you.

You'll be informed by email when your order is sent, and will be able to follow your package online using the tracking number.

Good question, but a sort of wrong problem. 
In case of front wind, the resistance is the same to that of a human body because of the presence of the windscreen which has an equivalent width and a convex shape as well as a variable gradient. At 20 km/h (12 miles/hour) there is no difference with a VELTOP. 
Up to 30 km/h (18 Miles/hour) the wind resistance remains inconsiderable. On urban rides such speed is rarely possible. 
Side winds meet no resistance when the side protections are rolled up, the hood itself has no negative influence on the rider’s stability. 
In case of rain or cold, a wind, which is blowing sideways, can be perceived by the rider if the side protections are pulled down but cannot be considered as dangerous. 
Nevertheless we recommend not to pull them down in strong wind or storm. 
In extreme bad weather conditions we recommend to ride without the hood.

Raindrops do not hinder the visibility of the rider because of the low speed. 
Scooters have seldom wipers even though they go faster. 
If wanted a solution can be applied to quicken the drop’s gliding but it is not really necessary. 

Riding a bicycle in the rain is a new sensation and a surprising comfort.

95 % of all bicycles are suitable to receive the VELTOP, thanks to universal fixations for the handlbar and the saddleshaft. 
Some of the bicycles with electric assistance need adaptations or complementary manipulations to fix the VELTOP. (ex. The battery take off) 
Consult us before the installation of a VELTOP about restrictions if you have a special bicycle model.

Thanks to the extreme flexibility of the arches specifique diameter adapting to the mouvements of the handlebar, the VELTOP system is adaptable to most of the bicycles. 
It is easily operated due to the combination of rigidity and flexibility.

Most child seat models are compatible with the presence of the Veltop.  It is possible in some cases to deport the rear socket of the Veltop stem saddle on the back of the door luggage through an adaptation to cover and protect the child transported. (see Photo Gallery) In all cases, we invite you to first send us photos of your bike with its accessory to validate the combination Veltop + child seat.